Design Thinking and Agile are two sides of the same coin. Design Thinking when implemented correctly, can help an organization to identify which products or new features add the most value to their customers. For example, in the world of banking, Design Thinking can be utilized to determine which new features should be added to an online banking platform to attract and retain customers. In the restaurant sector we might use Design Thinking to determine which new services will help retain customers that have families.
Design Thinking is for Product Owners, Stakeholders, and teams to help determine what to build or what feature to offer next. Agile is the process that is used to implement these ideas. Both Design Thinking and Agile uses an iterative approach to generate feedback loops. We can then use these feedback loops to validate that we’re building the correct product, and to reduce our Return on Investment.
In this course will be using a real-life project to walk thru the Design Thinking process to illustrate the steps, and demonstrate the results. We’ll then explore how to use these results within your current Agile teams.