EDU-HIAT8

VMware Horizon 8: Infrastructure Administration and Troubleshooting Training

VMware Horizon 8: Infrastructure Administrator and Troubleshooting is a five-day combination course of VMware Horizon 8: Infrastructure Administration & VMware Horizon 8: Infrastructure Troubleshooting. This 5-day training gives you the skills to install and configure a virtual desktop infrastructure platform. This course builds your skills in installing and configuring VMware Horizon® through a combination of lecture and hands-on labs. You learn how to install and configure VMware Horizon® Connection Server™, VMware Unified Access Gateway™, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture. Also, this course provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting Horizon Connection Server, Unified Access Gateway, protocols, connections, and certificates.
Course Details

Duration

5 days

Prerequisites

VMware infrastructure skills:
  • Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
  • Open a virtual machine console on VMware vCenter Server® and access the guest operating system
Microsoft Windows system administration experience:
  • Configure Active Directory services, including DNS, DHCP, and time synchronization
  • Restrict user activities by implementing Group Policy objects
  • Configure Windows systems to enable Remote Desktop Connections
  • Build an ODBC connection to an SQL Server database

Target Audience

Tier 1 system administrators, and integrators responsible for managing and maintaining VMware Horizon Infrastructure.

Skills Gained

  • Identify VMware Horizon Connection Server installation, architecture and requirements
  • Describe the authentication and certificate options for a Horizon environment
  • Recognize the integration process and benefits of Workspace ONE Access and Horizon 8
  • Compare the remote display protocols that are available in VMware Horizon
  • Describe the 3D rendering options available in Horizon 8
  • Discuss scalability options available in Horizon 8
  • Describe different security options for Horizon environment
  • Discuss Connection Server advanced configurations
  • List troubleshooting techniques for Connection Server common issues
  • Interpret VMware Horizon 8 Connection Server logs
  • Identify Unified Access Gateway configuration and certificate problems
  • List troubleshooting steps for Unified Access Gateway common problems
  • Describe BLAST configuration verification using logs and settings
  • Describe BLAST optimization recommendations for different use cases
  • Describe VMware Horizon 8 Connections and how to troubleshoot related problems
  • Describe VMware Horizon 8 Certificates
  • List troubleshooting steps for VMware Horizon 8 certificates common issues
  • Describe Cloud Pod Architecture troubleshooting scenarios
  • Identify and fix problems in a VMware Horizon environment
Course Outline
  • Horizon Connection Server
    • Recognize VMware Horizon reference architecture
    • Identify the Horizon Connection Server supported features
    • Identify the recommended system requirements for Horizon Connection Server
    • Configure Horizon event database
    • Outline the steps for the initial configuration of Horizon Connection Server
    • Discuss the AD LDS database as a critical component of Horizon Connection Server installation
  • Authentication and Certificates
    • Compare the authentication options that Horizon Connection Server supports
    • Describe the Smartcard authentication options that Horizon Connection Server supports
    • Outline the steps to create a Horizon administrator and custom roles
    • Describe the roles available in a Horizon environment
    • Explain the role that certificates play for Horizon Connection Server
    • Install and configure certificates for Horizon Connection Server
    • Install and configure True SSO in a Horizon environment
  • Workspace ONE Access and Virtual Application Management
    • Recognize the features and benefits of Workspace ONE Access
    • Recognize the Workspace ONE Access console features
    • Explain identity management in Workspace ONE Access
    • Explain access management in Workspace ONE Access
    • Describe the Workspace ONE Access directory integration
    • Deploy virtual applications with Workspace services
  • Horizon Protocols
    • Compare the remote display protocols that are available in VMware Horizon
    • Describe BLAST
    • Describe the BLAST Display Protocol Codecs
    • Summarize BLAST Codec options
    • List ideal applications for each BLAST codec
    • Describe BLAST and PCoIP ADMX GPO common configurations
  • Graphics Cards
    • Describe the 3D rendering options available in Horizon 8
    • Compare vSGA and vDGA
    • List the steps to configure graphics cards for use in a Horizon environment
  • Horizon Scalability
    • Describe the purpose of a replica connection server
    • Explain how multiple Horizon Connection Server instances in a pod maintain synchronization
    • List the steps to configure graphics cards for use in a Horizon environment
    • Configure a load balancer for use in a Horizon environment
    • Explain Horizon Cloud Pod Architecture LDAP replication and VIPA
    • Explain Horizon Cloud Pod Architecture scalability options
  • Horizon Security
    • Explain concepts relevant to secure Horizon connections
    • Describe how to restrict Horizon connections.
    • Discuss the benefits of using Unified Access Gateway
    • List the two-factor authentication options that are supported by Unified Access Gateway
    • List Unified Access Gateway firewall rules
    • Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces
  • Horizon Connection Server Troubleshooting
    • Discuss Horizon Connection Server General Troubleshooting techniques
    • Use logs to identity Horizon Connection Server common issues
    • Describe Active Directory (AD) Lightweight Directory Service (LDS) Replication
    • Discuss Horizon Connection Server Replication common issues
    • Review and Interpret Horizon Connection Servers logs.
    • Compare successful and unsuccessful logs from common infrastructure administration tasks.
  • Unified Access Gateway Troubleshooting
    • List and identify common UAG deployment issues
    • Monitor the UAG deployment to identify health and issues
    • Identify and Troubleshoot UAG certificate issues
    • Monitor, test, and troubleshoot network errors
    • Discuss general UAG troubleshooting processes.
  • BLAST Configuration Verification
    • Discuss BLAST Codecs and Encoder Switch settings.
    • Describe how to verify BLAST configuration using logs and settings.
  • BLAST Optimization
    • List general BLAST optimization recommendations.
    • Summarize BLAST tuning recommendations that apply to WAN connections.
    • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases.
    • Describe recommended tuning options to increase display protocol quality for all use cases and applications.
  • Horizon Connections Troubleshooting
    • Explain Horizon Connections.
    • Describe the role of Primary and Secondary protocols in Horizon Connections.
    • Describe HTML Client Access Connections.
    • Describe Horizon Connections Load Balancing.
    • Describe timeout settings, supported health monitoring string, and suitable Load balancer persistence values.
    • Identify troubleshooting steps for failing Horizon Load Balancer connections.
    • List troubleshooting steps for Horizon Connections.
  • Horizon Certificates Troubleshooting
    • List Horizon certificate functions.
    • Describe Horizon certificates scenarios.
    • Discuss potential challenges related to certificates in Horizon
    • Describe the troubleshooting approach to Horizon certificates issues
  • Cloud Pod Architecture Troubleshooting
    • Describe Cloud Pod Architecture troubleshooting scenarios